Job Description

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Role: Service Support Specialist (Data entry and administrative role) For our Blue Lime Insurance Group

Would you want to work in a stable, recession-proof industry? Are you interested in working for a supportive company that is an innovator in its field. Are you detail oriented? Are you consistent and dependable? Do you enjoy being a support to others with administrative duties? Are you computer savvy and can learn new software's quickly?

We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Blue Lime Insurance can offer you:

• Paid Inhouse education, including continued personal development, to expand your knowledge and personal brand

• Support structure for your learning and success including mentors, subject specific experts, training department, and managers

Blue Lime Insurance Group is an innovative niche insurance brokerage firm, with HQ in San Antonio, and operating across the country. Blue Lime was born out of Association Industry with a laser focus on this industry and nothing else. We are one of the many brands associated with Spectrum Association Management.

Please read more about our company and insurance product at

Job Summary:

As a Service Support Specialist, you will play a crucial role in ensuring the smooth operation of our data management processes. You will be responsible for handling various data entry tasks, supporting transitions, and assisting with loss run pulls. Your attention to detail and ability to manage multiple tasks will be key to your success in this role.

Key Responsibilities:

• Epic Data Entry: Accurately add and backfill property details, Statements of Values (SOVs), and other relevant information into the EPIC system.

• Indio Data Entry: Manage data entry for upcoming renewals, ensuring all information is up-to-date and accurate.

• Transitions Support: Facilitate the entry of new prospect information from Transitions to Epic, allowing the BLIG team to focus on marketing efforts.

• Data Matching: Perform one-time data matching between CINC and EPIC to create a comprehensive client key.

• Loss Run Pull Support: Assist in pulling loss run data to support various business needs.

• Proven experience in data entry and administrative support roles.

• Strong attention to detail and accuracy.

• Proficiency in using Epic and Indio systems is preferred

• Excellent organizational and time management skills.

• Ability to work independently and collaboratively in a team environment.

• Strong communication skills.

  We offer a comprehensive package that is more than just a paycheck

  • Recognized as Best Places to Work consecutively since 2007

  • Fastest Growing Company - Fast Track 50 in 2020.

  • San Antonio, Texas-based boutique insurance brokerage for HOA insurance needs

  • Privately owned with over 20 years in business and never had to lay anyone off.

  • Work / Life balance.

  • 5 weeks of PTO to allow for rest, travel, family, and your hobbies.

  • 11 Annual Paid Holidays

  • 40 paid hours per year for community service activities

  • Paid Training - Internal Learning and Development Management System.

  • Full suite of benefits includes - Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.

  • Free medical clinic in-house (in San Antonio office - virtual appointments for other offices).

  • Hourly pay: $15.00 with a 6-month review for compensation increase based on performance

  • Office Hours - Monday to Friday 8:00am to 5:00pm with an hour for lunch

  Office Location: 17319 San Pedro Avenue, Ste. #318, San Antonio, Texas 78232

  Spectrum Association Management/Blue Lime Insurance is an Equal Opportunity Employer.

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